Privacy Policy



PRIVACY STATEMENT

This is the web site operated by Agape Nutrition LLC.

We can be reached by any of the pathways below:

• Postal address:

Agape Nutrition LLC
1029 N Kellogg St
Kennewick, WA 99336

• Contact Us page
• Email: info@agapenutrition.com
• Phone: 855-393-2825
• Fax: 509-219-9609

 

For each visitor to our Web page, our Web server automatically recognizes only the consumer's ip address. E-mail address are only recognized if you register and login. We collect information of visitors to our Web page, user-specific information on what pages consumers access or visit and geo-location of the user. The information we collect is used for internal review to improve the website. We use cookies to record session information, such as items that consumers add to their shopping cart as well as last login email address. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with the information regarding orders they have placed on-line. Upon request we offer visitors no ability to have factual inaccuracies corrected in information that we maintain about them. We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site as described above in "Security Section". If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau.

CUSTOMER INFORMATION

Agape Nutrition LLC values the trust you place in us and recognizes the need for appropriate protection and management of the personal information you share with us. This privacy policy is designed to explain what information we may collect, how we use this information and the choices you have regarding the use and retention of this information.

COLLECTING INFORMATION

Agape Nutrition LLC gathers customer information as needed to provide service, communicate offers on merchandise and services which we believe will be of interest to you and to administer our business. When you purchase or order a product, subscribe to our newsletter or a service we provide, we may request information such as your name, address, telephone number, email address and credit card information. In addition, our web server will automatically gather information about your visit to our site, such as your browser type, what pages have been viewed, the time of visit, etc. You may access, update or delete any personal information you submit to the web site by contacting us using any of the contact points listed at the bottom of this privacy statement..

COOKIES

Cookies are small pieces of information that are stored by the browser on your hard drive. The cookies used by www.agapenutrition.com do not contain personally identifying information such as your name, or sensitive information such as your credit card number. We use cookies to store your preferences and record session information such as shopping cart items and past activity on our site to allow us to recognize you when you return to our site, and to provide you with the experience we feel will be of value to you.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Agape Nutrition LLC reserves the right to contract with third parties who may use cookies and collect information on our behalf. We prohibit the sharing of this information by third parties with anyone other than Agape Nutrition LLC.

THIRD PARTY COOKIES

The use of cookies by our partners, affiliates, tracking utility company, service providers is covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies in order to compile aggregated statistics and help determine the effectiveness of joint promotional or advertising efforts.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

WEB BEACONS

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used on some of our pages to let us know which links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

WHAT DOES AGAPE NUTRITION DO WITH THIS INFORMATION?

The information you provide is used by us to process your order or provide you with a requested service, such as our online newsletter. It may also be used to confirm and track your order, notify you of new products, events, and limited time offers. We will never share your information with third parties unless as disclosed in this privacy statement.

You may receive periodic mailings from us on new products, services and limited time offers if you have provided us with your mailing address. However you may opt out of these mailings simply by contacting www.agapenutrition.com by phone: 855-393-2825 or email: info@agapenutrition.com or writing to us at our mailing address above.

Agape Nutrition LLC may contact you by phone regarding an order placed by you, information or services you've requested. We may also contact you regarding upcoming events, sales, or new product introduction that may be of interest to you. If you do not wish to receive phone contact from us, please let us know by contacting us by phone, email or in writing to our mailing address. Please note, that Agape Nutrition LLC will not share, rent or sell your telephone number to any other company or organization.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web sites.

SERVICE PROVIDERS

We use other third parties to provide credit card processing, shipping orders and the Live Chat function on our site. When you purchase a product or log in to the Live Chat we will share personal information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

EMAIL

At Agape Nutrition LLC, we do not share your email address with other companies or organizations. However, your email address may be used internally conduct business including confirming orders, answering questions, provide our newsletter as requested, and other customer related services. You may choose to opt out of receiving news and information by email simply by contacting us by email, phone or in writing. In such instances, you will continue to receive email contact pertaining to any current or outstanding order you have with us.

MOBILE TERMS OF SERVICE
Last updated: Feb. 14, 2023

The Agapé Nutrition mobile message service (the "Service") is operated by Agapé Nutrition (“Agapé Nutrition”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Agapé Nutrition’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Agapé Nutrition through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Agapé Nutrition. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18446481843 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Agapé Nutrition mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to: 1 (844) 648-1843 or email: info@agapenutrition.com or call: 1 (855) 393-2825.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

If you have any questions please call: 855-393-2825 or email: info@agapenutrition.com

LINKS

Agape Nutrition LLC web store(s), videos, blogs, articles may contain links to other websites not affiliated with www.agapenutrition.com, including websites of vendors and/or service providers. Agape Nutrition LLC is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our site to read the privacy statements before providing information, as they may differ from ours.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at Contact Us Form. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

OUR SECURITY PRACTICES

Security and satisfaction is our main goal. All information provided by you is confidential and will not be released to any third parties. To insure confidentiality, we use the SSL (Secure Sockets Layer) protocol for transferring data. SSL is a cryptosystem that creates a secure environment for the information being transferred between your browser and our Server. Our physical location is protected against loss, theft or misuse of information via appropriate security measures. In addition, when a secure transmission needs to be made when sensitive information is being transmitted, www.agapenutrition.com uses SSL Encryption to ensure your credit card information is secure.

HTTP - Hyper Text Transfer Protocol. Standard protocol for transmitting Web pages on the Internet.
HTTPS - HTTP Over SSL (Secure Socket Layer). Protocol enabling the secured transmission of Web pages.

If you are filling out personal information on a website like your address or credit card information make sure the address bar where the website is starts with HTTPS. HTTPS ensures that the website has SSL service which avoids hackers from stealing any data transmitted. SSL makes a clear hacker-free channel for your data to go directly to the credit card company without being interfered by anyone.

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.